MT00015784
I opened my credit card bill and saw five identical charges for MT00015784. I see in this blog that it is for protection plan charges. Why five charges in one month? I have never seen these charges...
View ArticleIpod charger warrantey
Hello i bought a ipod in December. Just recently my charger had broken. I do have a one year warrantey plan on it but i would like to know exactly what it covers and if it is possible if i could bring...
View ArticleSolo beats
Less than a month ago I got solo HD beats and the other night one side of one of the sides popped up. It still works but I want to get it fixed. I tried fixing it but it won't pop back in. What should...
View ArticleNot the protection plan I bought
In February I purchased an iPad and was advised to purchase an protection plan, I wanted to purchase an Apple Care protection instead, but the associate insisted that the Best Buy plan was better, so I...
View ArticleHow to cancel Protection Plan?
How do I cancel a Protection Plan on a phone that was purchased at Best Buy?
View ArticleBest Buy STEALING from me
I know this sounds like an over-exaggeration... But there is no other way to describe it. My personal account has been debited 5 times (@$14.99) for Geek Squad Protection for a cell phone I purchased...
View ArticleProtection Plan
Did Best Buy sell my protection plan coverage to Tech Pro Plus? why doesn't anyone answer their phone there? am I being screwed out of my protection plan coverage (I have had 8 serivce calls on the...
View ArticleUsed Macbook Pro with Best Buy Warranty
Hi, I'm the 2nd owner of a 2011 Macbook Pro which was purchased new at BB with the added 2 year service agreement, covering it through Summer of 2014. . I didn't receive any paperwork with the...
View ArticleBlack tie protection 3rd party contractors are horrible
This by far is the worst company I have ever had to deal with!! I have been an avid supporter for best buy and never had too many issues. I have black tie protection on all my best buy products and...
View ArticleMy Father Had To Get Service Using Black Tie Today. I Guess I See What Some...
I guess I'll tell a story of something that happened today. I figured that since pretty much the only stories we typically see are the minority of customers that have a bad experience, I'll let you...
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Why are out of warranty printers being sold as new?
I purchased a Officejet Pro 8600 from best buy about three months ago. I have printed less than 10 pages in the following three months. I received an error stating "Print head is missing" and went...
View ArticleGeek Squad and Best Buy charging for services they are unable or unskilled to...
Riddle me this – Why does Best Buy continually sell services that they are unskilled to provide?I purchased my laptop in 2012 and added the Tech support and Geek Squad support to my purchase. Now...
View ArticleBlack Tie Warranty - Not what I thought at all.......
I bought a Canon eos Rebel three years ago. The sales person suggested the "Black Tie Warranty". He stated it covered it for "anything and everything." My son was out hiking with my camera this last...
View ArticleIve been suckerd by best buy's cellular depatment
So i was browsing online for a new phone and best buy and sprint had the phone i thought was the one for me. The LG Optamis G. Iwent to Best Buy because it was closer but if i new what i know now i...
View ArticleiMac warranty
Hi, my name is Ariel, I'm from Argentina, I bought an iMac last year in BestBuy San Francisco with "2YR 1400 & UP DESKTOP BTP", last week I had a problem with the power supply, this was burned...
View Articleipod touch warranty
On 11/28/12 I purchased an ipod touch and the extended warrenty. I don't have any information on the warranty and what it covers. The SKU is 9993489 and the description is 2YR W/ADH 250-299.99...
View ArticleDo NOT purchase the Protection "INSURANCE"
I am finished with Best Buy and their Protection "INSURANCE". The employees keep calling this protection plan insurance when it in fact is not. Against my best judgement, I stupidly signed on for the...
View ArticleProtection Plan do not purchase SCAM
I bought an iPod and the ADH which was supposed to cover anything I was recently in a car accident and the iPod was in the glove box my car was demolished and do was the iPod bb won't cover it because...
View ArticleLost receipt on iMac protection plan
My iMac decided to stop working today. Luckily I remembered recieving an email saying my protection plan ends in a couple days. I searched my house, but cant seem to find the receipt. I bought the iMac...
View ArticleProduct protection plan con job
I purchased a Kindle Fire on 6/12/12 for my daughter the sales person asked if I wanted the protection plan and stated that the Kindle would be protected for drops and accidents, he said that Best Buy...
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